Refuse & Recycling

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Report Missed Collection Directly to Waste Management (& order new cart option)

Click on the link above for detailed directions on how to report a missed collection or order a new cart.

Waste Management Providing Curbside Refuse Collection Beginning January 2023

Beginning in January 2023, the Town of Cedarburg Public Works Department (DPW) will no longer be collecting residential refuse. The Town has entered into an agreement with Waste Management to collect both residential refuse and recycling. Collection days are Monday-Wednesday weekly, with curbside recycling collection occurring the same day as refuse collection, but being picked up every other week. To view the collection route map, please click here.

Town residents will not see any change to their day of collection.  Additionally, the Town negotiated with WM so that they will replace damaged carts at no cost to the resident, as well as provide bulk item special pick-ups at a significantly reduced cost over what it costs to have the Town perform a special pick-up.

For more information on the transition, please click the links below to view a brochure and flyer.

Reporting Missed Collection and Service Issues

If you have any service related issues, or a damaged cart, please contact Waste Management at (888) 960-0008 or (262) 251-4000. Both numbers route to the Waste Management Call Center located in Germantown, Wisconsin. Alternatively, you can email Waste Management at wmeservice@wm.com. To report a missed pick up, please use any of the above methods to contact them directly or fill out WM's "Missed Pickup Form" by clicking here.

Some potential reasons for missed collection may include:

  • Inclement weather/equipment breakdowns.
  • Wrong type or size cart.
  • Cart that is too heavy
  • If the refuse is placed out after 7am.
  • If the cart is placed too far from the road, more than 10 feet, it may be left un-emptied.
  • No overflow bags will be picked up.

Additional Carts from WM

Residential properties already have a cart(s) for refuse collection (max. of two carts per property), and one cart for recycling collection. Residents currently with two carts will be “grandfathered in.” If residents wish to add a second cart in the future, they can order a second cart directly from WM, and will be billed $60 annually for the second cart directly through WM. Residents can also request one additional 96-gallon cart for recycling collection from WM by contacting them directly. Waste Management will then deliver the additional cart and directly bill the resident $36 annually for that additional cart. The maximum is two recycling carts per home.

Refuse Collection Policy

The Town offers 96 gallon refuse carts for sale until sold out. Click here for a printable refuse cart order form. All refuse must be placed inside of the carts, overflow bags will not be collected. Only Town/WM approved carts will be emptied (unless the Director of Public Works grants an exception for permanent physical limitation or disability).

Click here for a printable, one-page GUIDE TO REFUSE & RECYCLING IN THE TOWN. The printout is a comprehensive list of what items will be picked up as refuse, what items will be picked up as recycling, what should be taken to the Town Yard, and what should be taken to the Veolia facility in Port Washington as hazardous waste. Please note that NO electronics will be taken at the curb. They must be taken to the Town Yard during scheduled Saturday operating hours (see below for more on electronics recycling).

Refuse is collected on Mondays, Tuesdays, and Wednesdays, recycling is collected every other Monday, Tuesday, Wednesday. Click here for a route map. Refuse should not be put out earlier than 7:00pm the day before collection, and should be out by 6:30am the day of collection. Refuse should be placed at the end of the driveway within 10 feet of the edge of the road. In winter, it is best placed back from the edge of the road so that the containers don't interfere with the plowing operations. In the case of a holiday or extreme inclement weather, collection will be made one day later than normally scheduled. If questions arise regarding collection schedules, please call Town Hall at 262-377-4509.

The Town Board approved a refuse collection policy at their January 4, 2023 meeting. To view the updated policy, click here. The policy includes answers to frequently asked questions and pictures of how to correctly place your garbage cart out for collection.

The Town offers two options for bulk/special pick-up:

  1. WM Special Pick-Up: special bulk item pick-ups can be scheduled directly through WM by contacting them via phone at 262-251-4000. The cost is $30 per item. You will then be invoiced through WM. The list of acceptable/not acceptable bulk items can be found here.
  2. Town Special Pick-Up: special bulk item pick-ups can be scheduled directly through the Town by scheduling it on the Resident Request Center or calling Town Hall at 262-377-4509. The cost is $100 + $2.50 per minute after 15 minutes of time spent loading items. You will then be invoiced through the Town.

Appliances

The Town doesn't charge for the drop off of appliances, however, there is a charge for used tires. Residents can drop off appliances at the Town Yard during the week M-F 8am-4:15pm; just stop inside Town Hall to verify your address and staff will open the gate.

If you would like your appliances collected at your home contact Refrigerant Recovery at (414) 643-7740. If the appliance is outside, the charge is $25. If the appliances are inside the home, they charge $50 for the first appliance, and $20 for each additional appliance. Click here to view the flyer with full details from Refrigerant Recovery.

Hazardous Waste

Hazardous waste should not be disposed of in the garbage or dumped down the drain. The Veolia hazardous waste facility in Port Washington at 1275 Mineral Springs Drive accepts hazardous waste on the basis of a per pound fee. For a complete guide to hazardous waste, fees, and a map to the Port Washington facility, click here.

Composting

The Town maintains a collection site at the Recycling Yard for all Town residents to dispose of leaves and non-woody vegetation. This site is open year-round. Yard waste can be dropped off during recycling hours. One of the attendants must verify Town residency before allowing the use of the site. At other times, Monday through Friday 8am-4:15pm, residents must first stop inside Town Hall, verify your address, and staff will open the gate.

Brush Collection

Between May 11th and October 15th annually, the Town will provide roadside brush collection service for a fee. Residents are charged $145 for the first half hour of collection. If the collecting takes longer than 30 minutes to complete, residents are charged an additional $2.50 per minute. Property owners will be billed only for the time actually spent collecting. To minimize the fee charged, residents should do the following:

  • Place the brush on the roadside of the ditch.
  • Place the brush with the cut ends toward the road.
  • Call Town Hall at (262) 377-4509 within three days of placing the brush for collection.

Leaving the brush out for too long before it is collected may result in grass or other vegetation growing entangled in the brush, making it more difficult to handle, increasing the time required to complete collection.

Brush collection guidance: The maximum amount of brush collected per household is a pile no larger than 100’L x 6’H x 5’W, with a limb diameter no greater than 6”. This amount can be collected all at once or broken down into smaller piles throughout the year (ex. Two 50’ x 6’H x 5’W piles or Ten 10’ x 6’H x 5’W piles). The brush will be collected by either a light duty truck with a chipper or a wheeled excavator with a claw/grapple attachment. As a reminder piles left on the shoulder can be a hazard to driving, if they are left longer than two weeks they will be picked up without notice and the resident will be invoiced accordingly. To request a pickup please contact Town Hall or through the Resident Request Center (click here). Any questions please contact Adam Monticelli, Director of Public Works at (262) 377-4509.

Wood chips are available to Town residents at no cost. The excess wood chips are stored at the Town yard and may be picked up during Saturday yard hours or during Town Hall business hours 8am-4:15pm. Proof of Town residency is required. There may not always be a supply of wood chips available. We recommend that residents call Town Hall at (262) 377-4509 to check on availability. The Town no longer delivers wood chips to residences, however, Gollnick Tree Service will deliver wood chips to area residences at no charge based on availability. Contact them at (262) 375-2237 to get on their list.

Electronics Recycling

Town residents can dispose of nearly all unwanted electronics at the Town Recycling Yard during Saturday Recycling Yard Hours. There is a cost to residents for to recycle electronics at $1 per pound.  Televisions and computer monitors are also able to be recycled at the Town Yard for $1 per pound. TVs with a tube must be no larger than 32" and flat panel TVs may be no larger than 60". To recycle your electronics at the Town Recycling Yard, residents should bring the items to the recycling yard Saturdays 8:00am - 2:00pm March-October or the 1st and 3rd Saturdays of the month 9:00am to Noon December-February. The Town of Cedarburg will not be held liable for computer equipment or hard drives that are left at Town Hall. To have your computer equipment destroyed to protect sensitive information please contact Dan Grabowski at Piranha Recycling (414) 349-2331.